Fees, Memberships & Online Payments
Vivarta Shine accepts secure online Care Plan payments through Razorpay. Annual memberships are collected as one-time payments. Monthly memberships use recurring payment authorisation for the stated billing cycle and term.
How online payment works
A secure server-side payment order or subscription is created for the selected Care Plan. The customer completes payment or recurring authorisation in Razorpay Checkout. Vivarta Shine verifies the returned payment signature before recording the transaction as verified or active.
Pricing and GST
Care Plan prices shown on the plan cards are base prices before applicable GST unless expressly stated otherwise. The secure checkout displays the base amount, GST and total payable before the customer proceeds.
Monthly recurring memberships
A monthly Care Plan authorises recurring billing for the term displayed at checkout. The current website configuration uses 12 monthly billing cycles. Failed, paused, halted, cancelled or completed subscriptions may affect access to membership benefits.
Annual memberships
An annual Care Plan is collected as a one-time payment for the stated plan term. Renewal is not automatically collected unless a separate recurring mandate is expressly accepted.
Activation
Gateway payment verification does not override property eligibility, service-area limits or plan exclusions. Membership activation follows payment verification, property validation and confirmation of the applicable service boundaries.
Security
Vivarta Shine does not receive or store the customer’s card number, UPI PIN, CVV or banking password. Payment credentials are entered within the payment gateway’s secure checkout.
Failed or disputed payments
A membership is not treated as active when the transaction remains pending, fails signature verification, is reversed, refunded, disputed or is not captured or settled by the payment provider. Customers should retain the Vivarta Shine reference and Razorpay payment reference for support.